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            <h2>Terms of Service</h2>
            <p><em>Last updated: December 2024</em></p>
            <p>Welcome to Tirana Vertiport. These Terms of Service ("Terms") govern your use of our EVTOL transportation services, website, and related services.</p>
        </div>

        <div class="content-section">
            <h3>1. Acceptance of Terms</h3>
            <p>By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.</p>
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        <div class="content-section">
            <h3>2. Service Description</h3>
            <p>Tirana Vertiport provides electric vertical takeoff and landing (EVTOL) aircraft transportation services, including:</p>
            <ul>
                <li>Airport transfers</li>
                <li>City tours and sightseeing</li>
                <li>Point-to-point transportation within our service area</li>
                <li>Charter services for special events</li>
            </ul>
        </div>

        <div class="content-section">
            <h3>3. Booking and Reservations</h3>
            <p>All bookings are subject to availability and confirmation. We reserve the right to refuse service or cancel bookings for safety, security, or operational reasons. Full payment is required at the time of booking unless otherwise specified.</p>
        </div>

        <div class="content-section">
            <h3>4. Safety Requirements</h3>
            <p>Passengers must:</p>
            <ul>
                <li>Be at least 18 years old or accompanied by an adult</li>
                <li>Present valid government-issued identification</li>
                <li>Follow all safety instructions and procedures</li>
                <li>Disclose any medical conditions that may affect flight safety</li>
                <li>Comply with weight and baggage restrictions</li>
            </ul>
        </div>

        <div class="content-section">
            <h3>5. Cancellation and Refund Policy</h3>
            <ul>
                <li><strong>24+ hours before departure:</strong> Full refund minus processing fee</li>
                <li><strong>12-24 hours before departure:</strong> 50% refund</li>
                <li><strong>Less than 12 hours:</strong> No refund</li>
                <li><strong>Weather cancellations:</strong> Full refund or rescheduling option</li>
            </ul>
        </div>

        <div class="content-section">
            <h3>6. Liability and Insurance</h3>
            <p>Our services are covered by comprehensive aviation insurance. However, passengers participate at their own risk. We are not liable for:</p>
            <ul>
                <li>Personal injuries resulting from passenger non-compliance with safety instructions</li>
                <li>Loss or damage to personal property</li>
                <li>Delays or cancellations due to weather, mechanical issues, or air traffic control</li>
                <li>Indirect or consequential damages</li>
            </ul>
        </div>

        <div class="content-section">
            <h3>7. Prohibited Items and Behavior</h3>
            <p>The following are strictly prohibited:</p>
            <ul>
                <li>Weapons, explosives, or dangerous materials</li>
                <li>Illegal substances or excessive alcohol consumption</li>
                <li>Disruptive, aggressive, or threatening behavior</li>
                <li>Smoking or vaping in aircraft</li>
                <li>Use of electronic devices that may interfere with aircraft systems</li>
            </ul>
        </div>

        <div class="content-section">
            <h3>8. Privacy and Data Protection</h3>
            <p>We collect and process personal information in accordance with our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.</p>
        </div>

        <div class="content-section">
            <h3>9. Intellectual Property</h3>
            <p>All content on our website and in our materials is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.</p>
        </div>

        <div class="content-section">
            <h3>10. Governing Law</h3>
            <p>These Terms are governed by the laws of Albania. Any disputes will be resolved through arbitration in Tirana, Albania.</p>
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            <h3>11. Changes to Terms</h3>
            <p>We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the modified Terms.</p>
        </div>

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            <h3>12. Contact Information</h3>
            <p>For questions about these Terms of Service, please contact us:</p>
            <ul>
                <li>Email: legal@tiranavertiport.com</li>
                <li>Address: Tirana, Albania</li>
                <li>Phone: +355 XX XXX XXXX</li>
            </ul>
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            <h3>13. Emergency Procedures</h3>
            <p>In case of emergency during flight, passengers must follow crew instructions immediately. Emergency procedures are explained during the pre-flight safety briefing and are posted in each aircraft.</p>
        </div>

        <div class="content-section">
            <h3>14. Force Majeure</h3>
            <p>We are not liable for failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or other force majeure events.</p>
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                <h3>Tirana Vertiport</h3>
                <p>Experience the future of urban mobility with our premium EVTOL transportation services in Tirana, Albania.</p>
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            <p>&copy; 2024 Tirana Vertiport. All rights reserved. | <a href="/privacy.html">Privacy Policy</a> | <a href="/terms.html">Terms of Service</a></p>
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